FAQ and Order Help
Have a question about your order? A question about jewelry metals and sensitivity? A question about materials and process? Feel free to contact us or check out our FAQ below!
If you can't find an answer to your question below, we are always happy to help with any questions or concerns you have over email. Please email us directly at customersupport@roseandclayjewelry.com for any individualized help you need.
Frequently Asked Questions
Jewelry Metals
Answer to help your customers feel more comfortable completing their purchase.
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Shipping & Processing
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Returns & Exchanges
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Jewelry Care
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Answer to help your customers feel more comfortable completing their purchase.