FAQs
Shipping is free for U.S. orders over $50. For all other domestic orders, shipping is flat rate of $5 with the option to upgrade to faster options if preferred.
International shipping is calculated on location at checkout, but it is usually in the $12-$18 range.
We typically ship orders out within 1-2 business days of ordering. From there shipping may take 3-5 business days. For international orders shipping can take between 7-14 business days.
We always want you to be 100% obsessed with your new jewelry, so we offer offer full refunds on new and unworn items within 30 days of delivery, and store credit on new and unworn items within 45 days.
To initiate a return, just send us a quick email at customersupport@roseandclayjewelry.com
We offer a free 1 year warranty on ALL of our jewelry! And we do it for a few reasons...
First of all, we LOVE our customers and always want you to be happy with your order. If for some reason your jewelry is unsatisfactory or faulty we always want to make it right!
But also, it shows how much we believe in our products! We know they aren't going to cause skin irritation, or turn your skin green, or rust or tarnish. Our jewelry is amazing quality, and it's pretty easy offering a warranty on something we know will easily last you for years and years past the warrantly:)
ABSOLUTELY! Trust us- our owner also has sensitive skin and understands the struggle of finding good quality metals. Because of this, we so make sure every single thing we sell is completely hypoallergenic and nickel free!
We take ALOT of care in choosing good quality metals for each of our designs, so that with 1. they'll be hypoallergenic and sensitive skin friendly, but 2. be INCREDIBLY tarnish resistant or completely tarnish proof!
Trust us when I say our jewelry will NEVER turn your skin green, and our gold plating is alway firmly plated on with REAL gold (not gold coloring). With basic care, our jewelry should easily last you for years and years to come, even if it gets wet sometimes.;)
Customer Reviews
These earrings are so cute and made really well.
I LOVE these so much. They are currently my favorite pair of earrings. So gorgeous and lightweight and they make me feel put together!!
These earrings are so beautiful. I originally bought them for Valentines Day, but they work for any day as well. I have gotten compliments every time I wear them.
I love these heart earrings with a danish porcelain look! The dainty blue flowers set on the white background in my favorite theme - the heart shape-makes me happy! I also love the design of the clipping hoop with no need for backs. As always, Rose and Clay creates attractive, lightweight, quality products that are comfortable and easy to wear!
I mean I knew I would love these the second I saw them but they were just as good if not better in person.
This heart earring is my latest purchase and it makes me so happy! Such a high quality product that can bring your attire to another level. Whether it is a casual or dressy day, this earring truly makes me feel beautiful and of course.... happy!