FAQs
Shipping is free for U.S. orders over $50. For all other domestic orders, shipping is flat rate of $5 with the option to upgrade to faster options if preferred.
International shipping is calculated on location at checkout, but it is usually in the $12-$18 range.
We typically ship orders out within 1-2 business days of ordering. From there shipping may take 3-5 business days. For international orders shipping can take between 7-14 business days.
We always want you to be 100% obsessed with your new jewelry, so we offer offer full refunds on new and unworn items within 30 days of delivery, and store credit on new and unworn items within 45 days.
To initiate a return, just send us a quick email at customersupport@roseandclayjewelry.com
We offer a free 1 year warranty on ALL of our jewelry! And we do it for a few reasons...
First of all, we LOVE our customers and always want you to be happy with your order. If for some reason your jewelry is unsatisfactory or faulty we always want to make it right!
But also, it shows how much we believe in our products! We know they aren't going to cause skin irritation, or turn your skin green, or rust or tarnish. Our jewelry is amazing quality, and it's pretty easy offering a warranty on something we know will easily last you for years and years past the warrantly:)
ABSOLUTELY! Trust us- our owner also has sensitive skin and understands the struggle of finding good quality metals. Because of this, we so make sure every single thing we sell is completely hypoallergenic and nickel free!
We take ALOT of care in choosing good quality metals for each of our designs, so that with 1. they'll be hypoallergenic and sensitive skin friendly, but 2. be INCREDIBLY tarnish resistant or completely tarnish proof!
Trust us when I say our jewelry will NEVER turn your skin green, and our gold plating is alway firmly plated on with REAL gold (not gold coloring). With basic care, our jewelry should easily last you for years and years to come, even if it gets wet sometimes.;)
Customer Reviews
I have worn my Micro Crystal Hoops just about every day since I received them over a month ago. They are cute, light weight and most importantly, they don't hurt my sensitive ears! The 6mm is a perfect size for my small ears.
I’m not kidding when I say I’ve had these in since the day I got them and do not plan on taking them off!! They are just THAT good. I have multiple piercings and it gets tiring switching them out so rose and clay is my go to for long lasting pieces!!
I purchased the 8 mm hoops and love the way these have absolutely no weight on my ears. Tarnish proof, nickel free, and hypoallergenic is a WIN.
I own these now in both the 12 and 8mm size and I’m not kidding when I say they are my most worn earring! I love to wear them in my second piercing but sometimes I like to wear the 12mm in my main piercing too! I’ve had them for almost a year now and they still look brand new! (I even shower with them in frequently!!) They’re super easy to take on and off also- I can’t recommend these enough!